Shipping Information


Delivery Rates

United Kingdom:

All items are shipped using Royal Mail 1st Class Recorded Delivery for your security, so please ensure you choose an address where someone will be home – alternatively you will be left a note to pick your item up at a local post office.

  • Free delivery for all orders over £30
  • £2.95 for all orders under £30

International:

Please note that there is a standard processing wait of 1-2 weeks prior to shipping at the moment. Delivery times stated are the expected time from the shipping date.

  • International Tracked Service £10

Dispatch Time

All orders are made by hand in a small studio, and turnaround times will vary. I aim to get all orders fulfilled within 10 working days, but your order may come faster. If there is likely to be any delay in turnaround, I will notify you via an on-site update which will be view-able from any page. If your order is likely to be delayed beyond its expected processing date after ordering, I will notify you via email. 

Should you have any concerns about your order reaching you in time, please do get in touch with me at ria@elfenhardd.co.uk

Once your item has been made and posted, you will be notified via email with a tracking code and an estimated date of delivery where applicable.